Shipping Policy

1. Introduction

Welcome to CLX Logistics Bahamas. This Shipping Policy outlines our procedures and guidelines for shipping goods. Our aim is to provide efficient, reliable, and hassle-free shipping services.

2. Shipping Services Offered

• Standard and expedited shipping — both options available, catering to different needs
• International shipping — services to global destinations, adhering to international standards
• Specialized shipments — for fragile, oversized, or high-value items

3. Booking Shipments

Bookings can be made online or via customer service. Accurate shipment details are required.

4. Packaging Requirements

All items must be properly packaged. Inadequately packaged items may be refused.

5. Customs and Compliance

We assist with customs clearance, adhering to Bahamas regulations. Customers must ensure compliance with laws.

6. Prohibited Items

Contact our team for the current list of items prohibited from shipping.

7. Shipping Rates

Rates are based on various factors. Quotes are available online or via customer service.

8. Tracking and Delivery

Shipments can be tracked with our team. Delivery times vary based on destination and service.

9. Insurance

Shipping insurance is available — ask our team for terms when you book.

10. Returns and Refunds

Refer to our Refund Policy for details.

11. Changes and Cancellations

Conditions apply for shipment changes or cancellations. Fees may be incurred.

12. Contact and Support

Contact our customer support team at customerservice@clxnow.com or (242) 605-0452 for assistance or queries.

13. Policy Updates

We reserve the right to update this policy. Customers will be notified of significant changes.